Ask the Experts Theme: Making the Intervention Part of an Eco-System of Support

Ask the Experts: Making the Intervention Part of an Eco-System of Support

Another question I asked the panel of experts in my focus group interviews was ‘how can we make the intervention part of an eco-system of support? Here are their responses.

Encourage Collaboration

Business adviser Sharon pointed to the importance of building relationships to encourage collaboration. “ I think what we are talking about is an eco-system of business support and it has not evolved, it is static. It is about building and developing and maintaining those relationships and those partnerships and opportunities for joint working.”

She adds that sometimes joining forces with others is not easy. “ It can be a difficult thing for us to build bridges.  We are not always great at celebrating other people’s success, are we traditionally? It is something we need to be.  Maybe that is what will happen as people become more aware that we are far more than a single part and that by helping other people, this splashes back on their own areas.”

Encouraging Entrepreneurs to Support Each Other

Alex from an organisation providing government-funded support said that his organisation is asking businesses to support each other on a daily basis. “ We are asking businesses to support one another, we are asking them almost on a daily basis.  In new projects, we are asking other team members to get involved and they are happy to do that. There is insightful stuff on LinkedIn that people are sharing that you would never have imagined them sharing, helping everyone to grow, not only being seen as ‘that person’, but really showing an interest in helping other people succeed.”

Finding New Ways of Working Together

Alex adds that finding new ways to work and collaborate is important. “ We have evolved different ways of working together, valuing contributions from others, collaborating, and technology has been one of the best examples. How we have all jumped into Zoom, how networking has evolved, business to business interaction and across the whole landscape, it is changing so quickly.”

There’s a Need to Move Away from Competition

Business adviser Sharon said that she sees entrepreneurs working together and sharing information now more than ever. “ It is interesting to go back to the “dog eat dog” world, 3-5 years ago.  It was all ‘You have got to be aggressive, you have got to be tenacious, you have got to be all these things to be a top-tier business person,’ and you would think at the time of a pandemic it is going to be survival of the fittest and it is going to get nasty, and people are going to be fighting to achieve, to be top of the pile, and the opposite has happened. It’s the ‘be kind ‘mentality, the working together, sharing together that has really succeeded and I can see that.  If you had asked me on paper what I predicted it would not have been that, it would be the other way round.”

Developing Communities Of Practice

For the intervention to be a worthwhile part of the eco-system of entrepreneurial support, it’s important to develop of communities of practice that include mentoring and training, said commercial trainer Graham.

 

Ask the Experts- Theme – Designing the Intervention

Ask the Experts- Theme – Designing the Intervention

I asked my focus group of experts how I could include contributions from others, including entrepreneurs, when designing the intervention. This is what they said.

There Needs To Be An Individual Approach

Considering that entrepreneurship is so complex and their needs are so varied, there needs to be an  individual approach, says entrepreneur Carl. “ It is difficult to have a generalised intervention.”

Cultural Aspects Must Be Considered

Carl adds that tailoring an intervention to different cultures and ways of doing things would be difficult. “ People in different cultures have their own way of doing things, there are so many factors that would affect the drive of the entrepreneur, so understanding and putting them all in one box is really difficult. It would need to be tailored to the specific requirements of the entrepreneur through a diagnostic assessment that takes into account the different factors, the general, barriers they encounter, the size of organisations etc.”

Any Intervention Would Need To Look At Sustainability

Entrepreneur Carl says any intervention should help entrepreneurs think about how their offerings could be sustainable. “ I would think about how I can help them think about their products and services, and how their business can have an effect on the local community through sustainability and equality.”

Immediate Problems Need To Be Addressed

Business adviser Sharon said the intervention should meet entrepreneurs where they are. “ It also depends on where people are in their experience.  At the start we usually meet people who have one or two things that are puzzling them that they want an answer to and once they have the answer, they are very much up and running, and ready to get their business running as fast as they can.”

It Must Be Future-Focused

Sharon adds that the intervention needs to consider not just what entrepreneurs need at the start, but what they need on their ongoing journey. “ As the business develops, they obviously come across other situations which they do not necessarily have at the beginning, like employing people and so on.  So they start to get involved in other forms of learning out of necessity.”

The Intervention Must Support The Ongoing Journey

Business adviser Sharon says that any intervention must support the entrepreneur’s ongoing journey. “ The learning and journey are ongoing, you never stop learning as an entrepreneur. It starts off more with the technical aspects of running a business, how to file your tax returns, how to access capital finance, working on the annual accounts, employment, and HR issues. As the business grows and becomes more successful, I think it then poses some fairly philosophical questions about what is the point of it all, once you are getting what you need from it? Then it is more questions about what is getting the business up and running and viable.”

Delivery of the Intervention Should Be Considered

Sharon adds that the most effective way of delivering the intervention must be considered. “ For example, Evolve Digital, which was launched by Department for Business, is aimed at family businesses. One group is dealt with entirely online while the other is being dealt with in small groups, with networking, meetings etc.  What they are trying to figure out is what is the most effective way of delivering training for people who have a need for it.”

There Must Be an Element of Peer Support

Business network support leader Scott said that peer support is essential. “ Valuing peer-to-peer network is massive and we have seen that in our organisation. Put people with like-minded mentalities together and they work and grow together.”

The Intervention Should Contribute To Changing How Entrepreneurs Are Viewed

Commercial trainer Graham is keen that the intervention should go some way to changing how entrepreneurs are viewed. “ The way in which the notion of entrepreneurship is seen as a broad concept that also includes anthropology, sociology, politics, and has a global context.”

There’s A Need To Take The Human Condition Into Account

Graham adds that the intervention needs to consider the human aspect of entrepreneurship.

“ It should take into account the human condition in the ways that businesses are run.”

Any Intervention Should Acknowledge The Role Of Finance

Commercial trainer Graham says the intervention should consider the role of finance in the entrepreneurial journey. “ Having the finances to facilitate what entrepreneurs are wanting to do as the rationale, not just ‘making as much money as possible.’

The Skills Needed To Manage Entrepreneurship Should Be Included

Graham adds that the intervention must cover the development of the right skills and a balanced mindset. “ You’ve got to get some skills first in order to manage entrepreneurship in ways that are not necessarily profit-driven.  For example, making money to help others and using profit for a good cause.”

 

Can Your Business Be Ethical and Profitable?

Can Your Business Be Ethical and Profitable?

Entrepreneurship is almost always sold to us by the media and by government as something that should be pursued solely with the aim of making a profit. However, entrepreneurs who want to give something back and build businesses with more meaning and purpose than what their bottom line says don’t have a hard choice to make. Profits and prosocial behaviour can co-exist. Here’s how your business can be ethical and profitable.

There’s Nothing Wrong with Making a Profit

If you are caring and compassionate and you want to make a difference in the world through your business, you can still make a profit. Earning money for your time, expertise, and hard work doesn’t make you a greedy capitalist.

The chances are that if you start out with the aim of being as prosocial as possible in business, but you either don’t charge what you’re worth (or you don’t charge at all), you will burn out and your business will fail.

This is not a healthy or sustainable approach to prosociality. Your literal and metaphorical cup will soon be empty, and as the saying goes, you can’t pour from an empty cup.

What is a Better Way to Approach Being Prosocial?

Rather than taking the view that being prosocial means giving freely and not receiving much at all in return, you can think about the benefits it brings, some of which are financial. For example;

Being prosocial can elevate your brand

Imagine you run an ethical business that does a lot of good in the community where you operate. How much more passionate would that make you feel about telling the world about what you’re doing? How much easier would it be for employees, suppliers, and customers to feel they can trust you?

Ethical behaviour can increase your profits

When clients and customers are treated ethically, word will spread about how great your business is to deal with. This can equal more business and an increase in profits.

You’ll feel better about running an ethical business

Doing the right thing feels good and you’ll feel better if you’re running your business in a way that matches your prosocial values. Remember that it doesn’t have to be all or nothing, either. There may be a part of the business that doesn’t run as prosocially as you would like, but that’s okay. The important thing is that you’re doing enough good to make prosociality the overriding goal.

To Be Truly Prosocial, You Must Approach it Strategically

So the way to balance prosociality and profit is not to give too much of yourself to your detriment, but to approach it strategically in your business.

Look at the overall picture. Which areas of your business lend themselves naturally to prosociality and which probably never will? Be fine with that and consider exactly how you are going to be prosocial.

  • Will it be by making your products ethically? Yes, this can push up your costs in some areas, but consider the value of really being known by your customers as a truly ethical business. The ethical consumer is not a myth and people often won’t mind spending a bit more on an ethically made product.
  • You may consider being more prosocial by taking feedback on board, both from customers and employees. It could shine a light on where the business needs to be more ethical and where you need to improve your business practices.
  • You could start by creating a prosocial culture from the top. As a business owner, you get to set the standards and communicate the business’s values. Make sure you lead by example and show people the kind of behaviour you expect. Show them what it means to run an ethical business.
  • You could choose to be more prosocial by giving back to the community that your business operates in. This is not just about doing what looks good, it’s about doing the right thing. Remember that your customers live in that community and they do notice what you do, and what you don’t do.

Ethical or Profitable?: It Doesn’t Have to Be Either/Or

So you can be prosocial in business and make a profit, it’s doesn’t have to be either/or. The business doesn’t need to be run solely to give something back, a healthy, ethical business can turn a profit too. Rather than making your profit your enemy, see it as one of the many benefits of doing the right thing.

 

Mindfulness

This short paper begins by looking at the wide-ranging definitions, identified benefits, and less reported negative effects of mindfulness. It then explores how mindfulness is developed and how it is applied in the workplace, including how it has been used with entrepreneurs and the links between mindfulness and prosocial values and behaviours.  The paper ends by looking at the role of innovation in adopting mindfulness-based approaches.

Definitions of Mindfulness

“Mindfulness” is a term that has been used to describe many practices, processes, and characteristics. While mindfulness has often been linked to Buddhist philosophy (Dreyfus, 2011), in the West, the secular approach to mindfulness is being used in a variety of settings that include psychology, psychiatry, medicine, education, and the workplace.

A lot of time, effort and resources have been expended in an attempt to define mindfulness and its various components, to identify the psychological processes that are involved, and then to describe mindfulness in ways that are both robust and easily understood.   Bishop et.al. (2004) posited a model of mindfulness that included specific behaviours, experiential manifestations and the psychological processes involved, temporal stability and contextual factors. Shapiro et.al. (2006) argued the need to separate and compare the various active components of mindfulness as a way of determining if it is the development of mindfulness that leads to observed changes.  This argument led to an opening up of the dialogue around how mindfulness works putting forward three axioms of mindfulness; intention, attention, and attitude, as interwoven aspects of a single cyclic process that occur together.  In doing so, they posited the view that mindfulness is a process rather than a state. Similarly, from a behaviourist perspective, mindfulness is seen as a process of re-perceiving that involves four additional mechanisms; self-regulation, values clarification, cognitive, emotional, and behavioural flexibility, and exposure to stimuli, with each variable supporting and affecting the other (Scott,2021).  Lykins and Baer (2009) linked mindfulness to character strengths which led them to ask if mindfulness was a character strength while Williams (2010) linked mindfulness to emotional signalling systems, arguing that these are switched off by mindfulness training. Carlson (2013) saw mindfulness as being linked to self-awareness and Bedford-Petersen et.al. (2018) linked mindfulness to an individual’s values.  Atkins and Styles (2015) saw mindfulness as being linked to the formation of individual identity, while Desbordes (2019) attempted to link mindfulness to the impact it has on self-related processes but was hampered by insufficient data.  Chincilla and Garcia cited in Ozcan et. al. (2021) linked mindfulness to social intention.

Mindfulness has also been viewed as a multi-level concept associated with both individual and organisational benefits which can be developed through personal, relational, and social practices in addition to meditation (Weick & Sutcliffe, 2006).  Baer et.al. (2019) saw mindfulness as a measurable psychological capacity but studies measuring mindfulness traits primarily used the MAAS, 1 15 item scale designed to assess the core characteristics of dispositional mindfulness (Bristow, 2019).  However, more recently Azik-Reebs et.al (2021) have argued that more rigorous behavioural measures of mindfulness were critical and that this involved measuring objects of mindful awareness, the time course of mindful awareness, sensitivity of mindful awareness, and attitude toward the present moment. They also argued that any intervention needed to be designed with its usefulness in mind and to achieve this involved the use of cooperative and participative approaches that recognised the value of end user expertise on their context and the relevance of learning outcomes.

Other researchers have challenged previous perceptions of mindfulness. Dreyfus (2011) challenged the view of mindfulness having a present moment focus and saw mindfulness as being more about sustained attention with an evaluative component, arguing that modern definitions of mindfulness provide an inadequate foundation for theoretical analysis.  More recently, Duplessis and Just (2021) have argued that mindfulness has the potential to be transformative.

Baer & Lykins (2011) draw upon empirical studies to explore the link between mindfulness and positive psychology functioning but recognised that while the literature is growing, it has its limitations. They argued that causality was unclear and a systematic investigation was needed to identify the causal agents that included experimental and longitudinal mediational and process-orientated studies, using a wide range of measures and varied populations in order to understand the mechanisms involved.

While Jon Kabat Zinn originally defined mindfulness as paying attention, on purpose, in the present moment, non-judgementally (Kabat-Zinn,1982) more recently he has suggested that there is a need to broaden the definition of mindfulness to encompass its Buddhist roots, the classical definitions and modern interpretations of mindfulness, the increasing rigour of investigation, the historical, philosophical and linguistic contextualisation of mindfulness in different cultures, and the potential for a universal expression of mindfulness that takes account of different cultural forms while maintaining its integrity, ethical core, and liberative perspective (Kabat-Zinn, 2019). He then goes on to describe an increasing number of mindfulness-based interventions (MBIs) that have moved mindfulness into the mainstream but he is also of the view that from the perspective of psychology, and mindfulness being a resource for humanity, there is a need for greater clarity around what we mean by the terms associated with mindfulness and how these relate to our natures and our common humanity, as well as our individuality.  He argues that this would be 21st century psychology at its most rigorous and useful, by providing insights into our own nature and our relationships with one another and the environment at a time when it has never been more critical.  In the UK, this view was shared by the Mindfulness All Party Parliamentary Group in their contribution to the debates around the usefulness of mindfulness in tackling societal problems, moving away from a focus on individual benefits, to benefits for the whole of the society, with the prevailing policy narratives at the time around wellbeing, technology, attention, care and compassion, and job automation driving further interest (Bristow, 2019).  Purser (2019) talks of there being a mindfulness revolution and of neoliberalism pervading mindfulness that is leading to social amnesia and a need for mindful ethics, which will require mindfulness to be liberated from its current constraints.

 Negative effects of Mindfulness

In a study, using content driven thematic analysis Van Dam et. al. (2018) identified a broad range of negative experiences along with contributory factors, and similarly Cebolla et al (2019), conducted an online survey to evaluate the occurrence of unwanted effects of mindfulness, which considered moderating factors such as type of practice, frequency, and duration. The unwanted effects identified consisted of a range of physiological, psychological, and spiritual events, but there was no consensus whether symptoms directly related to the mindfulness practice, could be seen as inherent, or that the practice facilitated the emergence of undiscovered problems. Whilst this study provided some interesting insights, it had several limitations. The sample was not representative, there were biases associated with the recruitment, the self-report questionnaires had not been validated and no attention was paid to contextual or demographic effect. Despite these limitations, the study highlights a need to take account of potential unwanted effects.

 Mindfulness Development

Mindfulness can be been developed in several ways. These include spiritual tradition-based teaching through talks, workshops, and retreats as well as monastic ordination, placing mindfulness within a wider framework of human experience, and ethics that are linked to a set of beliefs.  From the late 1970s, mindfulness has been taught in mainstream medical settings and has included Mindfulness-Based Stress Reduction (MBSR) and Mindfulness-Based Cognitive Therapy (MBCT) used for the treatment of recurrent depression. Developed for clinical settings these programmes generally consist of 8 x 2.5hour sessions, which has informed the development of programmes outside of clinical settings (Crane,2010).  Flaxman et.al. (2013) developed an evidence-based workplace training programme based upon acceptance commitment therapy that aimed to improve the psychological health and performance of employees by combining mindfulness and values-guided behaviour.

Crane et al (2017) identified the common features of mindfulness-based programmes in terms of what they see as “fixed” and “variable”, and differentiated programmes as either “mindfulness-based” or “mindfulness-informed”. The term “mindfulness-based indicating that the approach is the practice of mindfulness and includes MBSR and MBCT. In contrast, mindfulness-informed approaches use mindfulness practices within their methodology but the core process is not mindfulness practice, these include development in the field of Positive Psychology. The active ingredients of an mindfulness-based approach that may contribute to positive effect were identified as length of each session, frequency and total number of sessions, formal mindfulness practice, informal mindfulness practices, group size diversity or dynamics, psychoeducational content, skills, capabilities and characteristics of the teachers, style of inquiry process used to elicit insights and discussion, level of home practice in addition to classes and the motivations, intentions, and belief system of the individual or organisation taking part.  Online courses, mobile apps, and books are also popular, delivering similar content to face to face delivery but in different formats, however there has been limited research on their effectiveness (Bristow, 2019).

McCown et al ( 2011) produced an easily understood framework for trainers’ self-assessment that identified the need for skills around stewardship of the group, supporting unlearning, the ability to work with reactivity and aggression, the delivery of didactic material, guiding practices based upon connection rather than performance, allowing learning to emerge from learners’ direct experience, being inclusive of different philosophical, cultural and individual experiences and language and finally having an openness to learning outcomes. The evolving Mindfulness-Based Interventions: Teacher Assessment Criteria were also developed to support the learning and growth of those teaching mindfulness (Crane & Kuyken, 2014).

Later, Reynolds et.al. (2017) looked at the role of reflection and mindfulness and how they might be integrated, finding there was an important body of knowledge of how organisations can foster reflection on action but less is known about how reflection in action can be developed and suggested that the process of reflecting in action is closely linked to mindfulness and that by integrating mindfulness and reflection in action, we can better understand why some organisations learn better than others and why some interventions are more effective than others.

Mindfulness-based interventions are currently delivered in a variety of formats but little is known about the learning achieved. The literature review showed this was due to a lack of clarity around definitions and the mechanisms involved, poor reporting standards and an over-reliance on self-reporting, and limited studies looking at how learning was used and the impact this had.  Among the plausible explanations for the findings is that while mindfulness has been linked to flourishing, the mechanisms remain unclear.  More recently Nakamura et.al. (2021) have developed a theory of mindfulness that facilitates a greater awareness and understanding of the mechanism by which mindfulness impacts on cognition.

Mindfulness in Workplace Settings

A lot of claims have been made about the benefits of mindfulness in workplace, not all of which are supported by evidence, and recent reviews have emphasised weaknesses in the research methodology and the need for more robust research (Bristow, 2019).  Prior to this, Reb and Atkins (2015) produced the first edited volume that provided an account of empirical and theoretical research of mindfulness in organisations.  This placed the research into a broader context and in doing so identified a number of tensions and ongoing in the current literature, including the tension between spirituality and the typical workplace culture, the diversity of perspectives on mindfulness, how mindfulness and mindfulness-based interventions are translated into the workplace settings, and the challenges associated with maintaining richness and integrity of mindfulness-based approaches.  Chaskalson and Hadley (2017) described how interventions designed for use in clinical settings were being adapted for use in workplace settings. Later, Ihl et al. (2020) conducted a systematic review on mindfulness, or meditation interventions. While their findings indicated some signs that mindfulness may have improved aspects of well-being, resilience, and leadership capability, the results were variable in both quality and strength. Although the studies explored different interventions, they provided little insight into which interventions were more effective, in what context they were best applied, or who they were most suited to. Importantly, while some studies showed an increase in participants’ mindfulness, there was no exploration of whether this improved mindfulness led to the positive outcomes identified.  Alberts and Hulsheger (2017) investigated both formal and informal approaches to mindfulness in the workplace and stressed the need to link any mindfulness-based intervention to work-related outcomes. Bristow (2019) also emphasised weaknesses in the research methodology and a need for more robust research including increasing clarity around the chain of causality of any impact of a mindfulness-based intervention and the value of that impact.  It has also been previously argued that the academic and training sectors need to align on the terminology used for areas of mindfulness-based impact and the chain of causality as this may help to communicate the benefits to the business sector in a more tangible and robust way (Bristow, 2019).

In attempting to develop a broader understanding of mindfulness within organisational setting, Rupprecht et.al. (2019) investigated the mindfulness-based interventions being delivered and the impact they had.  They found that the evidence was limited and the quality of studies were weak. They went on to argue that putting mindfulness within the context of organisational needs to be developed in ways that offer explanation based upon the interactions between mindfulness and significant workplace factors.  They also argued the current understanding of mindfulness in workplace settings needs to be expanded beyond the current focus on the individual to encompass team and organisational level variables that include process, outcomes and moderating factors.  They went on to propose the development of a multi-level model of mindfulness that differs from the current depiction of mindfulness as a set of practices, broadening training programmes, and developing a competency framework specifically for those teaching mindfulness in workplace settings.  Similarly, a study by Steadman and Skaar cited in Critchley (2020) introduced a conceptual framework that aimed to link mindfulness, trust and leader effectiveness.  They put forward the view that mindfulness works through re-perceiving, cognitive capacity and flexibility, emotion regulation, behavioural regulation, and self-social awareness, and that the components of trust including ability, integrity, and benevolence can be integrated into a conceptual framework.  Finally, Perez-Nebra (2021) argued that work and organisational psychology needs to move beyond measuring performance and well-being if it is to stay relevant.  Previously, they had similarly looked beyond the practice of mindfulness to explore what made a mindfulness informed business but recognised more research was needed.

Mindfulness and Entrepreneurship

Redrup (2005) argued that the degree of mindfulness with which entrepreneurs use prior experience can both help and harm their ability to discover and exploit opportunities.  However, drawing upon several literature streams including studies of habitual entrepreneurs, behavioural learning theory, developmental frameworks, experience, and use of past experience, he found that learning is to be gained from both the positive and negative aspect of mindfulness and went on the emphasise how mindfulness can be used as an asset of learning processes by recognising the power of experience-based learning.   Later Doran (2017) produced a conceptual paper that specifically integrated mindfulness, entrepreneurial process and the impact that mindfulness had on choices, theorising that mindfulness also positively related to ethical decision making and proposing compassion as a factor mediating the relationships between mindfulness and ethical choices in an entrepreneur’s opportunity recognition. In the same year, Chinchilla and Garcia (2017) explored social entrepreneur intention and mindfulness through an online survey involving 1,854 participants.  Results showed a positive relationship between mindfulness and entrepreneur training.  More specifically, the study found that social entrepreneurs need skills that allow them to successfully cope with challenges in both social and business settings, and goes on to suggest that mindfulness is an important characteristic of social entrepreneurs’ prosocial intention, along with enterprise training and volunteer experience.

An interesting study looking specifically at mindfulness and indigenous knowledge and innovation, Nbudusi and Uslay (2014) highlighted the role of mindfulness in the development of indigenous innovation and enterprise. The researchers found that mindfulness encourages an appreciation of other forms of knowledge and practices that are distinct from more prevalent Western forms and by doing so mindfulness promotes indigenous knowledge and enterprise.  They go on to argue that by recognising and valuing the knowledge and experience of indigenous communities, mindfulness facilitates entrepreneurship.

Mindfulness and Prosocial Behaviour

 There have been calls for ethics training to be included in secular mindfulness-based interventions, especially when the approach used is seen as being inconsistent with the ethics of Buddhist traditions.  In doing so, he draws attention to the Buddhist three-fold training that incorporates morality, concentration, and wisdom as important contextual factors which are in contrast to the current approach which divorces mindfulness from a wider ethical framework and instead adopts it as a technique for quietening the mind (Thupten 2019). Other findings suggest that whilst ethical and relational context and pre-existing dispositions are all involved, a holistic approach is needed to explore those relationships that lead to sustainable and inclusive pro-social behaviour. Sevinc and Lazar (2019) postulated that the heightened awareness post mindfulness training contributed to changes in the processing of morally relevant information and the promotion of moral action, Kreplin et.al (2018) used randomised-controlled trials to investigate five types of social behaviours, compassion, empathy, aggression, connectedness, and prejudice.  While they found mindfulness led to a moderate increase in prosocial behaviours, this effect was qualified by the type of prosocial behaviour and the quality of the research methodology where biases and theoretical approaches need to be addressed. In another study by Luberto et.al (2017) systematic review and meta-analysis was used to investigate the effects of mindfulness on empathy, compassion, and prosocial behaviour. In 26 studies involving 1714 participants, the researchers found mindfulness can improve prosocial emotions and behaviour.  Later, Bristow (2020) looked at the role of mindfulness in gathering and processing information, making sense, making decisions, and taking action all necessary for living together in the world.  Other researchers have argued there was a need to look more deeply into the context (Condon,2018: Donald et.al.;2018: Hafenbrack & Vohs, 2020).  Other studies exploring the connection between mindfulness and pro-social behaviour found that when mindfulness is driven by altruistic motivation, it can be a transformative tool for prosocial action (Perocheau,2016); certain types of practice can promote positive social outcomes and that self-transcendence, or the drive to help others, may be one key mechanism (Kang,2019).  Previously, Music (2014) identified a number of research projects which showed mindfulness leads to increased social connection and empathy, for example in an experiment, people who completed an 8-week mindfulness course were four times more likely to help others than a control group.

In 2017, Kelly and Doran produced a conceptual paper that specifically integrated mindfulness, entrepreneurial process, and the impact that mindfulness had on choices, theorising that mindfulness also positively related to ethical decision making and proposing compassion as a factor mediating the relationships between mindfulness and ethical choices in opportunity recognition. In the same year Weber ( 2017) argued that mindfulness is not enough, it also requires the qualities of non-judgement, acceptance, equanimity, and being able to develop compassion. Later, Donald (2019) found that despite this widespread adoption of mindfulness, little attention has been paid to its efficacy in promoting prosocial behaviour and the ethical and relational contextual factors. While his study found that meditation was linked to an increase in pro-social behaviour and moderators were involved, more research was needed to understand the nature of those moderators and that ethical and relational context and pre-existing dispositions are all involved but a holistic approach is needed to explore relationships what lead to sustainable and inclusive pro-social behaviour.

Mindfulness and Innovation

For mindfulness practices to become effective and accessible this needs to be balanced with the need for them to retain integrity and to be of proven benefit. Innovation is both healthy and necessary, and a mindful approach to innovation involves clarifying intentions, adopting a beginner’s mind to explore the problem to be addressed, building on the knowledge and learning that already exists, respecting people’s understanding of their own needs, inviting and  embracing diverse and challenging voices, testing and improving rapidly, being prepared to let go of what doesn’t work, building an evidence base in order to be confident in any claims, knowing limitations and collaborating with others with the necessary skills and finally, walking the talk, deepening and maintaining a personal mindfulness practice ( Bristow, 2019).

Blok; Blok and Lemmens (2019) argued the need for research to focus on socio-ethical relationships in which the researcher becomes responsive to stakeholder demands and focuses on the performance of ethical behaviours while recognising that the mission, interests, and core values of the researcher will impact on the responsiveness at each stage of the process. There is, therefore a need to look in more detail at the philosophies and values that inform the development and delivery of any intervention to ensure a socially and culturally sensitive view of human nature and that the psychological needs and values that motivate entrepreneurs at different stages of the entrepreneur journey are taken into account.

Conclusion

Mindfulness is often misrepresented which has led to misunderstandings about what it is, and what it is not.  If mindfulness is to have relevance in workplace settings more research is needed in identifying the mechanisms involved in the development of mindfulness and the contextual factors impacting upon the development and application of mindfulness.

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Crane, R. S., Eames, C., Kuyken, W., Hastings, R. P., Williams, J. M. G., Bartley, T., & Surawy, C. (2014). Mindfulness-Based Interventions: Teaching Assessment Criteria (MBI: TAC). Database record]. doi10.

Crane, R. S., Brewer, J., Feldman, C., Kabat-Zinn, J., Santorelli, S., Williams, J. M. G., & Kuyken, W. (2017). What defines mindfulness-based programs? The warp and the weft. Psychological medicine47(6), 990-999.

Critchley, L. M. (2020). The Leader’s Mind Matters: The Effect of Mindful Leadership Development Programs on Leadership Effectiveness, Mindfulness, and Well-Being Among Global Manufacturing Leaders.

Desbordes, G. (2019). Self-related processing in mindfulness-based interventions. Current opinion in psychology28, 312-316.

Donald, J. N., Sahdra, B. K., Van Zanden, B., Duineveld, J. J., Atkins, P. W., Marshall, S. L., & Ciarrochi, J. (2019). Does your mindfulness benefit others? A systematic review and meta‐analysis of the link between mindfulness and prosocial behaviour. British Journal of Psychology110(1), 101-125.

Doran, P. (2017). A political economy of attention, mindfulness and consumerism: Reclaiming the mindful commons. Routledge.

Dreyfus, G. (2011). Is mindfulness present-centred and non-judgmental? A discussion of the cognitive dimensions of mindfulness. Contemporary Buddhism12(1), 41-54.

du Plessis, E. M., & Just, S. N. (2021). Mindfulness—it’s not what you think: Toward critical reconciliation with progressive self-development practices. Organization, 1350508421995755.

Flaxman, P. E., Bond, F. W., & Livheim, F. (2013). The mindful and effective employee: An acceptance and commitment therapy training manual for improving well-being and performance. New Harbinger Publications.

Hafenbrack, A. C., Cameron, L. D., Spreitzer, G. M., Zhang, C., Noval, L. J., & Shaffakat, S. (2020). Helping people by being in the present: Mindfulness increases prosocial behavior. Organizational Behavior and Human Decision Processes159, 21-38.

Hülsheger, U. R., & Alberts, H. J. (2021). Assessing Facets of Mindfulness in the Context of Work: The Mindfulness@ Work Scale as a Work‐Specific, Multidimensional Measure of Mindfulness. Applied Psychology70(4), 1728-1783.

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Kabat-Zinn, J. (1982). An outpatient program in behavioral medicine for chronic pain patients based on the practice of mindfulness meditation: Theoretical considerations and preliminary results. General hospital psychiatry4(1), 33-47.

Kabat-Zinn, J., Siegel, D., Hanh, T. N., & Kornfield, J. (2011). The mindfulness revolution: Leading psychologists, scientists, artists, and meditation teachers on the power of mindfulness in daily life. Shambhala Publications.

Kabat-Zinn, J. (2018). Meditation is not what you think: mindfulness and why it is so important. Hachette UK.

Kabat-Zinn, J. (2019). Foreword: Seeds of a necessary global renaissance in the making: the refining of psychology’s understanding of the nature of mind, self, and embodiment through the lens of mindfulness and its origins at a key inflection point for the species. Curr Opin Psychol28, xi-xvii.

Kreplin, U., Farias, M., & Brazil, I. A. (2018). The limited prosocial effects of meditation: A systematic review and meta-analysis. Scientific reports8(1), 1-10.

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Prosocial Behaviour

The term “prosocial” was coined in the 1970s by social scientists as an antonym for the term “antisocial behaviour”.  Dunkeld (2014) defined prosocial behaviours as those behaviours where the intention is to help others, often out of a concern for their rights, feelings and welfare. Researchers argue that five key things need to happen for a person to take action.  The individual must notice what is happening, interpret the event as requiring immediate action, have empathy for those in need, experience feelings of responsibility, believe they have the necessary skills to help, and then finally make a conscious choice to help.

There are different types of prosocial behaviour based upon the motivation for prosocial action.   These include prosocial actions whose purpose is to benefit self, actions that are performed in response to an identified individual need and finally, actions that are designed to help others without the expectation of personal gain.   Different prosocial behaviours are likely to have a different motivation.  Proactive prosocial actions were found to be motivated by status-linked goals and wanting to increase popularity within a group.  Prosocial actions that are altruistic, on the other hand, were found to be more closely related to being liked by peers and achieving shared goals. Other researchers have developed helping, sharing, and comforting as sub-types when defining prosocial behaviour ( Batson et al..2008).  Whilst altruism is seen by some as a form of prosocial behaviour, some suggest that they are different concepts.  They propose that while prosocial behaviour is a type of helping which provides self-benefit, altruism is a way of helping that is purely motivated by concern for the individual in need.  Others have argued that reciprocity underlies both prosocial behaviour and altruism (Decety et.al., 2016)

Altruism

Altruism is defined as the unselfish concern for others; taking action because of a desire to help not out of a sense of duty or loyalty for religious reasons.  These actions are often undertaken without an expectation, however reciprocal altruism involves helping others with the expectation that they will provide help in return ( Fehr & Fischbacher, 2003).  Different types of altruistic behaviour include, genetic altruism where the act of kindness benefits close family members, reciprocal altruism which is based upon a belief that one day the person will be able to help, group-selected altruism which involves altruistic acts based upon group affiliation and finally, pure altruism which is motivated by internalised values and morals. Not all prosocial behaviours are fully altruistic.  There are a number of different explanations for the existence of altruism.  These include evolution and the positive feelings that are generated by compassionate actions which then reinforce altruistic behaviours.  Altruism is also influenced by our interactions and relationships with others, and observing prosocial behaviour appears to lead to helping behaviour, although this is influenced by gender, culture and individual context.  While altruism is defined as helping others without the expectation of a reward, there can be cognitive incentives.   Helping others can relieve an individual’s own distress and can uphold the view they have of themselves as being a kind person.  Other cognitive explanations include feelings of empathy towards the person in need of their help, which is known as the empathy-altruism hypothesis.  Altruism can also help to alleviate negative feelings associated with seeing somebody in distress, known as the negative-state relief model.  Altruism has been found to have a wide range of benefits including better health, better mental well-being, better relationships, and improved social connections. The following have been found to be effective in fostering helpful behaviours; finding inspiration from other people who are altruistic, practicing empathy, and regularly performing acts of kindness.  There are also potential difficulties to being altruistic, including becoming emotionally overwhelmed by helping others.

Compassion

Compassion involves the ability to feel empathy for others and awareness, and this is an important aspect of motivating prosocial behaviour.  Researchers (Lim & Stephano (2016): Weng et. al., (2013) found that adults can learn to be more compassionate and teaching compassion, using meditation, also results in more altruistic behaviours along with changes to the brain., leading to lasting changes in how people think and act.  Compassion is a central component of prosocial behaviours, including altruism and heroism, and involves feeling that the difficulties being faced by another person are serious, that these difficulties are not self-inflicted, and being able to picture themselves in a similar situation.

Psychologists suggests the reasons why people act in ways that are prosocial include evolutionary influences, personal benefits, and reciprocal behaviour (Silk & House, 2015).  Evolutionary psychologists link prosocial behaviours to the principles of natural selection. Helping members of your own genetic family makes it more likely your family will survive and pass on its genes to future generations.   Evidence suggest that people are more likely to help those they are closely related to.  They also posit that the view that helping others might lead to reciprocal kindness and in doing so increase the likelihood of survival and being able to reproduce. Prosocial behaviour is also seen as being motivated by personal benefits that include improving self-image, reciprocal benefits, and more altruistic reasons.  When looking at early socialisation, Waugh et; al (2015) found that many prosocial behaviours are developed in childhood and adolescence, and are encouraged by adults. Older people appear to be more willing to be prosocial ( Cutler et. al., 2021).

Heroism and the Bystander Effect

Acts of heroism are valued across different cultures.  While there has been a great deal of research into the causes of actions that are described as “evil”, our understanding of heroism is less clear.  There have been a number of definitions that include having a concern for other people in need or a concern to defend a moral cause while knowing there is a personal risk and done without an expectation of reward.  Heroes tend to exhibit bravery, moral integrity, courage, be protecting, conviction, honesty, altruism, self-sacrificing, selfless, determined, inspiring, and helpful (Kinsella et.al., 2015).  Farley (2005) distinguishes between acts of heroism that carry personal risk and those that do not, and goes on to outline two key factors that underpin those acts of heroism that involve personal risk, risk-taking behaviour, and generosity.  Those who risk their lives to help others are likely to take more risks and they also possess compassion, kindness, empathy and altruism.  It is often the power and immediacy of the situation that inspires immediate and unconscious action. The norms and expectations of society can also influence prosocial behaviour.  Reciprocity can be seen as a social expectation in which individuals feel pressured to help others if they have helped them in the past.  Another example is the bystander effect which refers to the tendency for people to be less likely to come to the assistance of a person in distress when other people are present.

Factors Affecting Prosocial Behaviour

Researchers have identified a number of factors that contribute to or interfere with prosocial behaviour.  These include fear of judgement or embarrassment, how other people respond and the number of people present, creating diffusion of responsibility.  Prosocial action benefits both the recipient and the person acting in ways that are prosocial.  Research has shown that people who act in ways that are prosocial are likely to experience positive moods more often and negative moods less frequently.  Waugh et; al., (2015) found that the social support gained through prosocial behaviour can have a positive impact on different aspects of wellbeing, including reducing loneliness, alcohol use, and depression.  Research has also found that engaging in prosocial behaviours mitigates the negative effects of stress (Rapossa et.al., 2016).

Developing Prosociality

There are actions that corporate entrepreneurs can take to improve prosocial behaviour in themselves and others.  These include developing their skills in order to feel better prepared, modelling prosocial actions and in doing so inspiring others to take action and finally, recognising and showing appreciation for acts of kindness. Prosocial behaviour can be promoted by rewarding helping others and punishing acts of selfishness, by reciprocating when we are the beneficiaries of prosocial behaviour and by recognising when people act in ways that are prosocial and by either reducing the effort required to be prosocial or by coming aware of and overcoming any aversion to acting in ways that are prosocial, focusing on the benefits and not the effort (Lockwood et. al, 2021), and by accepting moral responsibility for helping others which includes reflecting upon how we might be biased to helping particular people (Cutler et al., 2021).

Wolf et.al. (2021) conducted a series of eight experiments and found that thinking about children led to adults being more likely to demonstrate compassionate values.  In another field study, researchers found that adults were more likely to make a charitable donation on a busy street when children were present.  Previously Gummer (1995) suggested the reason for this is our being programmed to ensure the survival of the human race and therefore it is natural to want to protect them. She went on to posit that the unconditional positive regard from children increases adults’ own sense of accomplishment, effectiveness, importance, and self-worth. In another study, Perlin and Li (2020) posited that awe has prosocial effects explaining the reason for this being awe reduces the attention being paid to self-orientated concerns and in doing so makes available attention to other-orientated concerns.  They then go on to propose the notion of the quiet ego and linking awe of a model of self that is developed by personality psychology and includes the individual’s interaction with their environment.

Conclusion

Prosocial behaviour has been shown to have many benefits.  It has been associated with improved mental health and well-being, better relationships, and wider societal benefits.  Levels of prosocial behaviour are likely to improved by a greater awareness and understanding of what it is, what motivates people to act in ways that are prosocial, the benefits, and understanding how prosocial values and behaviours can be developed.

References

Batson, C. D., Ahmad, N., Powell, A. A., Stocks, E. L., Shah, J., & Gardner, W. L. (2008). Prosocial motivation. Handbook of motivation science, 135-149.

Batson, C. D. (2011). Altruism in humans. Oxford University Press, USA.

Crockett, M., Kurth-Nelson, Z., Siegel, J , Dayan, P. Crockett, M., Kurth-Nelson, Z., Siegel, J., Dayan, P., & Dolan, R. (2014). Harm to others outweighs harm to self in moral decision making. Proceedings of the National Academy of Sciences, 111.

Cutler, J. L., Wittmann, M. K., Abdurahman, A., Hargitai, L., Drew, D., Husain, M & Lockwood, P. L. (2021). Ageing is associated with disruptions in reinforcement learning whilst learning to help others is preserved. Nature Communications

Cutler, J. L., Nitschke, J. P. Lamm, C. & Lockwood, P. L. (2021). Older adults across the globe exhibit increased prosocial behaviour but also greater in-group preferencesNature Aging

Decety, J., Bartal, I. B. A., Uzefovsky, F., & Knafo-Noam, A. (2016). Empathy as a driver of prosocial behaviour: highly conserved neurobehavioural mechanisms across species. Philosophical Transactions of the Royal Society B: Biological Sciences371(1686), 20150077.

Dunfield, K.A. (2014). A construct divided: Prosocial behaviour as helping, sharing and comforting subtypes. Front Psychol. 2014,5:958.

Farley R. ‘By endurance we conquer’: Ernest Shackleton and performances of white male hegemony. International Journal of Cultural Studies. 2005;8(2):231-254. doi:10.1177/1367877905052419

Fehr, E., & Fischbacher, U. (2003).  The nature of human altruism. Nature 425

Fehr, E. & Rockenbach, B. (2004). Human altruism, economic, neural and evolutionary perspectives. Current opinion in neurobiology, 14

Gumme, B. (1995) Which Side Are You On? Administration in Social Work, 19:2, 81-99,

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Kinsella, E.L., Ritchie, T.D. & Igou, E.R. (2015). Zeroing in on heroes; a prototype analysis of hero features. Pers Soc Psychol.2015; 108(1):114 – 127

Lim, D. & DeSteno ,D. (2016) . Suffering and compassion: the links among adverse life experiences, empathy, compassion and prosocial behaviour. Emotion, 2016:16(2):175-182

Lockwood, P., Hamonet, M., Zhang, S., Ratnavel, A., Salmony, F., Husain, M., & Apps, M. (2017). Prosocial apathy for helping others when effort is required. Nature Human Behavior, 1

Lockwood, P. L., Wittmann, M. K., Nili, H., Matsumoto-Ryan, M., Abdurahman, A., Cutler, J. L., Husain, M. & Apps, M. A. J. (2021). Distinct neural representations for prosocial and self-benefitting effort. bioRxiv

Manning, R., Levine, M., & Collins, A. (2007). The Kitty Genovese murder and the social psychology of helping; the parable of the 36 witnesses. Am Psychol, 2007;62(6):555-62.

Perlin JD, Li L.(2020)  Why Does Awe Have Prosocial Effects? New Perspectives on Awe and the Small Self. Perspectives on Psychological Science. 2020;15(2):291-308. doi:10.1177/1745691619886006

Raposa, E. B, Lawes, H.B., & Ansell, E.B. (2016).  Prosocial behaviour mitigates the negative effects of stress in everyday life. Clin Psychol Sci. 2016:4 (4):691- 96.

Silk, J. B., & House, B. R. (2016). The evolution of altruistic social preferences in human groups. Philosophical Transactions of the Royal Society B: Biological Sciences371(1687), 20150097.

Waugh, W., Bronwell, C., & Pollock, B. (2015). Early socialization of prosocial behaviour: Patterns in parents’ encouragement of toddlers’ helping in an everyday household task. Infant Behaviour Development.2015;39;1-10.  

Weng, H.Y, Fox, H.S., Shackman, A.J. Stodola, D.E. Caldwell, J.K., Rogers, G.M. & Davidson, R.J. (2013). Compassion training alters altruism and neural responses to suffering. Psychological Science, 2013:24(7):1171-1180

Wolf, L.J, Thorne, S.R. Iosifyan, M. et.al., (2021). The salience of children increases adult prosocial values. Soc Psychol Personal Sci. Published online April 1

Buddhism, Entrepreneurship, and Prosociality

What comes to mind when you hear the term “Buddhism?

Do you see Buddhism as a religion or do you see is as a philosophy?

I think it can be either, but perhaps more importantly it makes an important contribution when it comes to exploring what we mean by prosocial values and behaviour.  I was born in the 1950s and it seemed to me that back then, religion had a key role in defining what was good or bad.  Nowadays, the influence that religions have has become increasingly marginalised and there seems to be confusion around concepts like right and wrong, especially in business.

Like it or not, Buddhism is likely to become increasingly important in business education as work becomes more globalised and Asian nations become more influential (Johansen & Gopalakrishna,2006).  As somebody who has studied both Buddhist psychology and business management, and who has set up and run commercial and social businesses, I welcome this. I believe that incorporating Buddhism into entrepreneurship development interventions would make a significant contribution to helping business leaders understand themselves, how they relate to others, and their role within the wider society.  It could achieve this by helping them to develop a more holistic and cross-cultural perspective to doing business, which is becoming increasingly relevant to our global economy.

What would it take for this to happen?

How might we overcome any barriers to introducing Buddhism?

There are definitely barriers to introducing Buddhism in the workplace.  Even using a word like               “Buddhism” can put some people off ( Marques,2012).  In order to overcome these barriers, there needs to be genuine inter-disciplinary dialogue, exploring both the complexity of the entrepreneur experience and the contextual factors impacting upon that experience (Baer,2014).  It also requires an approach to entrepreneur development that is underpinned by the principles of mindfulness. What would this look like? It would mean recognising the automatic judgements that negatively impact upon collaborative working, not rushing things, recognising that the world of entrepreneurship is changing and there is a need to let go of what is already known, recognising the unique value we bring to this way of working, dealing with facts, letting go of any biases, and focusing on the present.  It is by adopting this approach to entrepreneur development that we can work in ways that are not only more balanced, but also more responsive to the needs of a broader range of stakeholders.

Maureen O’Callaghan

References

Baer, R. J. M. (2015). Ethics, values, virtues, and character strengths in mindfulness-based interventions: A psychological science perspective. Mindfulness, 6(4), 956-969. https://doi.org/10.1007/s12671-015-0419-2

 

Johansen B-CP, Gopalakrishna D. A Buddhist View of Adult Learning in the Workplace. Advances in Developing Human Resources. 2006;8(3):337-345. doi:10.1177/1523422306288426

 

Marques, J. Consciousness at Work: A Review of Some Important Values, Discussed from a Buddhist Perspective. J Bus Ethics 105, 27–40 (2012).

https://doi.org/10.1007/s10551-011-0932-8

 

Values, Motivation, and Prosocial Behaviour

Our values tend to refer to the beliefs we have that certain situations and actions are desirable.  While there are an increasing number of psychological study of human values becoming available, it is still not a well-developed subject area, and there are many conflicting theories of human values and their corresponding virtues.

 

Our basic human values might be identified by considering the most basic needs of human beings, their biological needs, the need to coordinate our actions with others, and the need of groups to survive and flourish. While values differ in importance, when individual ratings of basic values are averaged over all members of a society, the priority order is more or less the same in all societies.

 

Values that motivate entrepreneurs

 

When entrepreneurs take action, it usually involves a range of values, and how they act depends upon which values they see as being most important (Schwartz,2014).  External factors like rewards or praise can have positive or negative effects on entrepreneurs’ motivation by impacting on their sense of autonomy and competence.  Interestingly, studies have shown that imposed goal setting increases unethical behaviour and risk-taking, narrows focus, and decreases cooperation and intrinsic motivation (Alispahic,2013).

 

Intrinsic motivation is inherent in activities that are performed for their own sake. These activities are usually freely chosen and linked to the present moment. When our goals are intrinsically motivated goals, it tends to lead to better long-term outcomes because it satisfies our need for autonomy and competence, creating more positive states, which then reinforces the positive feedback loop, increasing the likelihood that we’ll repeat those behaviours (Ryan & Deci,2019).

 

Prosocial values and behaviours and the entrepreneur

 

Prosocial values and behaviours are underpinned by the intention to benefit others or society, and to obey rules or to behave in ways that are socially accepted (Bierhoff,2002).  A systematic review and meta-analysis of the link between mindfulness and prosocial behaviour found that mindfulness enhanced prosocial behaviours (Donald et al, 2018), however a later study found that while mindfulness only increases prosocial behaviours in people who see themselves as interdependent, for those with more independent mindsets, mindfulness decreases prosocial behaviour (Poulin et al, 2021).

 

Is our capacity for prosocial behaviour diminishing?

 

The way in which we understand the psychology of morality has changed a great deal as we have developed a better understanding of how our emotions and reasoning impact upon one another.  While human beings have evolved to both co-operate and compete, it can be argued that our capacity for altruistic, empathic and prosocial behaviour may be diminishing in contemporary society, where market economics encourage individualistic traits. My research aims to answer the question “Can prosocial values and behaviour be developed in entrepreneurs?”

 

Alispahic, S., (2013). Motivational Function of Plans and Goals. PsychOpenGOLD October 2013.

https://hdl.handle.net/20.500.12034/1568

Bierhoff, H. W. (2002) Prosocial Behaviour. Psychology Press, UK

 

Donald, J.N. Sahdra, B.K. & Van Zanden, N ….(2018) . Does your mindfulness benefit others? A systematic review and meta-analysis of the link between mindfulness and prosocial behaviour. British Journal of Psychology, Volume 110, Issue 1 Pages 101-125

            https://doi.org/10.1111/bjop.12338

 

Poulin, M., Ministero, L., Gabriel, S., Morrison, C., & Naidu, E. (2021). Minding your own business? Mindfulness decreases prosocial behaviour for those with independent self-construals. PsyArXiv; 2021.

DOI: 10.31234/osf.io/xhyua.

 

Ryan, R.M., & Deci, E.L. (2019.Chapter Four – Brick by Brick: The Origins, Development, and Future of Self-Determination Theory, Editor(s): Andrew J. Elliot, Advances in Motivation Science, Elsevier, Volume 6, 2019, Pages 111-156,

https://doi.org/10.1016/bs.adms.2019.01.001.

 

Schwartz SH. Rethinking the Concept and Measurement of Societal Culture in Light of Empirical Findings. Journal of Cross-Cultural Psychology. 2014;45(1):5-13. doi:10.1177/0022022113490830

 

Defining Entrepreneurial Experience: The Importance of a Qualitative Approach

Entrepreneurs have to navigate an environment that is constantly producing new challenges and changes. It’s also increasingly an environment where there is a need for a pro-social and ethical approach to business.

I am developing this research with the aim of finding out how entrepreneurs can be supported to be pro-social as well as discovering how they can be better supported at every stage of their entrepreneurial journey. This will encompass looking at the positive and negative aspects of entrepreneurship that impact on people at various stages of their business development, as well as delving into the motivations, values, and psychological needs of the entrepreneurs themselves.

Entrepreneurship is complex, so that’s why this phase of the research is underpinned by a view that reality is dependent on human interpretation of knowledge (relativism) and that knowledge is a subjective reflection of how we come to understand the world. There is no single underlying reality (constructionism).

It recognises that there are multiple versions of reality, and that experience is contextual i.e. it is influenced by setting, social, and cultural factors.  It uses a natural approach to collect data in the form of words as a way of gaining meaning by identifying patterns, interactions, and stories within the data.

The aim of Phase 2 of the research is not to contradict or complement the finding or results in Phase 1, but to conduct a stand-alone study that provides detailed descriptions of entrepreneurs’ experience of prosocial values and behaviours. The aim is to draw knowledge from within entrepreneurship that paints a real picture of its richness, complexity, and ‘messiness.’

To achieve this, Phase 2 will be less structured, more open-ended and organic, and driven by the participants.

Why use qualitative research methods?

Qualitative research methods will be used because entrepreneurship is a complex area that has the potential to provide rich and complex data, and unanticipated findings (Sutrisna & Barrett, 2007) by accessing data from within the context of entrepreneurship.

The intention of using qualitative research methods is to develop an in-depth understanding around the feelings, attitudes, and beliefs associated with entrepreneurship and prosocial values and behaviours, as well as the understanding of these same values and behaviours in a wider social, economic, and political context.

The less structured approach means that it’s not confined to pre-determined categories so there is the potential to explore the meaning and motivation associated with entrepreneurship and pro-sociability from multiple perspectives and in detail.

Interviews will not be restricted to specific questions but will be guided/redirected in real time and the research framework can be revised as new information and insights emerge.

Research driven by real experiences     

The research aims to answer a number of questions that include:

(a) What are entrepreneurs’ experience of prosocial values and behaviours in business settings?

(b) What are their views of prosocial values and behaviours?

(c) What are examples prosocial behaviours of entrepreneurs experienced?

(d) What are the factors influencing prosocial values and behaviours?

(e) How can prosocial values and behaviour development in entrepreneurs be best developed?

The findings will inform Phase 3 of the research which will be the development and piloting of an intervention designed to support the development of prosocial values and behaviours in entrepreneurs.

How will the data be collected?     

Data will be collected via virtual interviews, focus groups, a qualitative on-line survey, and some secondary data sources that include postings in a social-media platform that has been set up to support the research.  Experiential Thematic Analysis will be used to identify themes and patterns of meaning in relation to the research questions within the data with a focus on how participants make sense of prosocial values and behaviours.  The study is of a moderate (medium) size and in line with recommendations made by Braun and Clarke (2013) will involve 1 -20 interviews, 3-6 focus groups, 50 – 100 survey responses, and 1 – 200 sources from electronic materials.

Will the research be credible?

Ensuring the quality of the data, that appropriate methods are used, and that research participants are representative will make the research findings credible.

This phase of the research will demonstrate “triangulation” of data sources, providing information from different perspectives (Miles & Huberman,1994).

 

Why is studying prosocial values and behaviours of entrepreneurs important?

 Why is studying the prosocial values and behaviours of entrepreneurs important?

 

Entrepreneurship as a phenomenon takes many forms, but it is primarily about engaging people in new ways of thinking, behaving, and being (Anderson & Gaddefors,2016).  Business entrepreneurs make a positive contribution to the economy, and in doing so, improve the lives of both individuals and communities by creating employment, finding new ways to address problems, and sharing ideas globally.

Social media, analytics, cloud computing, and the internet are providing new challenges for the entrepreneur, in that they’ve opened up new ways of doing business, led to the development of new business processes, and have widened the range of different products and services being offered.  In addition, growing social dilemmas we face in the 21st Century make it increasingly necessary to explore the antecedents of any sustained social impact, and this includes evaluating the association between entrepreneurship and social impact.

Entrepreneurial innovation is not only a key driver of improvements in business performance and financial security, it can also contribute to solving problems like climate change, educational inequality, and unemployment, as well as to improving public services (Hitt, Ireland, Sirmon & Tramhs, 2011).

Ethical behaviour in business is quickly emerging as an essential ingredient for the development of a successful market economy (Choi & Storr, 2020) and knowledge of how this is developed and maintained is important for an understanding of how entrepreneurship can be harnessed for the common good.  However, there is a paradox between an entrepreneurial economy that is focused on making profit and one that recognises the value of adopting a pro-social approach to doing business.  There is a need for greater clarity around how entrepreneurs can be encouraged and supported in adopting a more ethical approach to doing business.

The psychology of entrepreneurship is crucial in helping society to determine whether it has a healthy supply of individuals with the necessary entrepreneurial characteristics that it needs.   Entrepreneurship is a topic of contemporary interest as it can lead to benefits for both individuals and society as a whole.  More specifically, researching individual entrepreneurs can benefit entrepreneurs, the organisations that support them, and policy makers.  It can both increase awareness and understanding of the positive aspects of entrepreneurship and contribute insights into areas of psychological research, for example coping with uncertainty, handling increased time pressure, and taking responsibility.

There are a number of perspectives remaining that require further research, including clarification and more precise definitions of the different concepts and the positive and negative factors impacting upon the entrepreneur at different stages of the business development.

For example, human beings have both intrinsic and extrinsic sources of motivation, and our psychological needs include competency, autonomy, and relatedness. Entrepreneurs values, including openness to change, self-transcendence, conservation and self-enhancement, and operating philosophy are affected by life experience and stages (Bann, 2017). A greater understanding of these factors can be developed by giving consideration to both the individual entrepreneur and the context of their lives and their business.

 

Anderson, A.R. and Gaddefors, J. (2016) ‘Entrepreneurship as a community phenomenon; reconnecting meanings and place’, International Journal Entrepreneurship and Small Business, Vol. 28, No. 4, pp.504–518.

 

Bann.C. L. (2017). Entrepreneur lives: A phenomenological study of the lived experience of the entrepreneur, including the influence of values, beliefs, attitudes, and leadership in the entrepreneurial journey. Capella University, ProQuest Dissertations Publishing, 2007. 3244893.

 

Choi, G. S., & Storr, V.H. Market Interactions, trust and reciprocity. PLoS ONE 15(5): e0232704. https://doi.org/10.1371/journal.pone.0232704

 

Hitt, M. A., Ireland, R. D., Sirmon, D. G., & Trahms, C. A. (2011). Strategic entrepreneurship: Creating value for individuals, organizations, and society. Academy of Management Perspectives, 25(2), 57-75. doi:10.5465/amp.25.2.57

 

Disabled Entrepreneurs: The Challenges and the Opportunities

According to government figures, 19% of working age adults in the UK have a disability. Many disabled people face considerable barriers when it comes to traditional employment, so they are increasingly opting for self-employment as an alternative.

The Association of Independent Professionals and the Self-Employed (IPSE ) conducted a study, ‘Making self-employment work for disabled people’, which found that 611,000 people with disabilities in the UK now work for themselves. This equates to 14% of the self-employed workforce.

The research went on to say that most disabled people choose self-employment rather than feeling they were ‘pushed’ into it, with the most common reason for going it alone being that self-employment, particularly working from home, allowed them to benefit from better working conditions.

What motivates disabled people to become self-employed?

As well as allowing disabled people to work around their health condition and needs, self-employment can also be attractive because it allows people the chance to become financially independent, gives them a sense of purpose and wellbeing, and encourages social inclusion.

Why disabled people make great entrepreneurs

The challenges that many disabled people face in their every day lives help them develop skills and a mindset that is conducive to being a successful entrepreneur. They will likely have greater resilience and resourcefulness, as well as being able to work through difficulties and communicate exactly what they need.

Creating a life they want

So the combination of seeking an alternative to traditional employment and having a skillset suited to entrepreneurship leads some disabled people onto the path where they can create a life they want.

Entrepreneurship can bring with it;

An increased sense of purpose and self-worth: Being part of the community, being able to say they have their own business, having a sense of purpose, being successful (whatever that looks like).

The chance to develop an identity separate from disability: The chance to be seen as an entrepreneur first, rather than being defined by their disability.

The chance to connect with others: Being more involved in the community, and bringing opportunities to connect and network with others.

Flexibility: Being able to choose when and where they work, being able to work around their condition and their needs.

Greater wellbeing: Positive impact on wellbeing , confidence, and self-esteem.

How can disabled entrepreneurs be better supported?

Disabled entrepreneurs need support that recognises the challenges and potential benefits of self-employment for people with disabilities.

Support can not be ‘one-size-fits-all,’ it needs to be tailored towards the individual needs of the entrepreneurs themselves and the diversity of the businesses they create.

Sources of possible support include:

  • Disability support providers like Disabled Entrepreneurs UK, and the Association of Disabled Professionals who can provide guidance and support on the practical side of running a business as well as assisting with things like applications for funding.
  • Practical business training on things like how to set up a business, accounting, marketing, and more.
  • Shared office spaces can be very useful to combat isolation and allow disabled entrepreneurs to work alongside other self-employed people and access support if they need it.
  • Coaching and mentoring is great for helping entrepreneurs stay on track and identifying any gaps in skills and knowledge, as well as offering support and direction on which way the business should go.

 

Self-employment can allow a level of flexibility, freedom, and satisfaction that disabled people might not be able to get from traditional employment, and with the right support, disabled entrepreneurs can achieve financial independence, get more involved in their community, and improve their wellbeing.

Are you a disabled entrepreneur? I’d love you to share your experience. Please leave a comment or alternatively, join my Good Business Research Group on LinkedIn to read and share research, insights, and information on entrepreneurship.